Help Center

Welcome To!

How to Import Orders from an Excel file? system can help manage your orders whether you choose to automatically download them from marketplaces or add them manually. Now we offer a third option to add orders---Order Template. If you have multiple orders, we recommend you may need use sample excel template.

Just follow the following steps and you will be good to go. 


Step 1: Please login and go to Orders>My Orders>Create Orders>Import Order;



Step 2: Download the sample Excel file and organize your orders accordingly;

Step 3: Select your Excel file and click on "Upload And Continue"


Step 4: You will get the import result;


Step 5: You can find your orders on Order page>My Orders>Unshipped;


Please find attached Order Template in English and Chinese.

1. The order numbers are unique. No two order numbers should be found identical in Circle.US system;
2. Please use two-letter abbreviation for Country and State, such as US short for United States.

Have more questions? Submit a request