Circle.us Help Center

Welcome To Circle.us!

What are the FedEx & UPS pick-up options? How about the pickup fee?

FedEx pickup:

To schedule a FedEx pickup, you can try the following three ways:

1. Call 1-800-463-3339 to schedule;

2. Schedule on fedex.com: login your FedEx account and schedule;

3. Ask us to schedule a pickup for you. Please come into online chat or send your request to "support@circle.us" with the following information. We will schedule the pickup and notify you ASAP.
1). How many packages you need to be picked up
2). Total weight of the package(s)
3). Any package over 70 lbs.
4). The address the package(s) will be picked up
5). Contact person and phone number
6). Do you want the package(s) to be picked up at front door, reception desk or back door?
7). When the package(s) be ready

FedEx Pickup fee:
Express pickup: Free (using our FedEx account)
Ground pickup: $3 per package; up to $20 per unique address per week regardless of the number of the packages

UPS pickup:

1. You can have your UPS shipment picked up from your home or office by scheduling your pickup online at ups.com or by calling 1-800-PICK-UPS (1-800-742-5877).  

2. You can schedule a UPS pickup in Circle.us.

UPS Pickup fee:

UPS will pick up all packages with a single pickup request; you will not be charged pickup fees per package. The fuel surcharge will apply.

 

 

 

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